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    Online Services

     

    Credit Union
    Affiliates
    24-Hour Access Telephone Line
    		   


    Put your money "on the line," anytime, anywhere!

    By using the keypad on your touch-tone phone, you can obtain information about any of your Stark Federal Credit Union accounts or perform basic transactions at your convenience. 

    Here’s how:

    • Dial 330-493-3711.

    • To go right to your account, press 3, then enter your account number, followed by the "#".

    • Enter your 4-digit Personal Identification Number

      Welcome Menu
     


    OPTION 1 - Office hours
    OPTION 2 - Rates and announcements
    OPTION 3 - Access your account (Main Menu)
    OPTION 9 - Repeat Options

      
      Rates and Announcements Menu
     


    OPTION 1 - Loan rates
    OPTION 2 - Share rates
    OPTION 3 - Credit Union announcements
    OPTION 9 - Repeat Options

      
      Main Menu
     


    OPTION 1 - Share & loan balances
    OPTION 2 - Statement information
    OPTION 3 - Money transactions
    OPTION 4 - Change to another account
    OPTION 5 - Change PIN number
    OPTION 9 - Repeat Options

      
      Share & Loan Balance Menu
     


    OPTION 1 - Share (savings) balances
    OPTION 2 - CD balances
    OPTION 3 - Loan payoff balances
    OPTION 9 - Repeat Options

      
      Statement Information Menu
     


    OPTION 1 - Last 10 transactions
    OPTION 4 - Inquire if a specific check has cleared
    OPTION 5 - List last 25 checks that have cleared
    OPTION 6 - List dividends earned
    OPTION 9 - Repeat Options

      
      Money Transactions Menu
     


    OPTION 1 - Withdraw by check
    OPTION 2 - Transfer funds between accounts
    OPTION 3 - Make a loan payment
    OPTION 9 - Repeat Options

      
      
      Instead of going through the menus,
    here are some shortcuts for
    frequently used features.
      
      Express Shortcuts
       
     
    Account Balance Press 3, enter account number and PIN, then 1
    Last 25 Cleared Checks Press 3, enter acct. # and PIN, 2, then 5
    Inquire about a Specific
    Check    		 Press 3, enter acct. # and PIN, 2, 2
    Transfer from Share to Checking Press 3, enter acct. # and PIN, 3, 2
    Request a Check from Share Account Press 3, enter acct. # and PIN, 3, 1
    Change PIN (Personal Identification Number) Press 3, enter acct. # and PIN, 5
      

     

    More information:




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